About Mutual Med

We offer a wide array of options to help meet the needs of employees throughout our Midwest business community. And since health insurance is all about letting people know they will be covered in their time of need, we take great pride in offering peace of mind.

Executive

Executive

Our Mutual Med Executive team brings over 75 years of combined expertise and experience to meet the opportunities and challenges of the insurance industry today.
We pride ourselves on providing your agency the competitive edge needed to retain your current client base, and expand your prospects today and into the future. Through the key relationships our executive team has built with both carriers and our agent base, we are able to offer guidance, confidence, and leadership through the challenges of Healthcare Reform. We will help ensure your clients, both group and individual, are provided with the best quotes, presentations and Certified Healthcare Reform Professionals to keep them not only compliant in the Healthcare Reform law, but also offered the best plans and rates possible.
Our team of professionals has developed industry leading tools and products to provide information and guidance to you, and to help navigate the challenges of our ever changing industry.

Todd Vershaw

Chief Executive Officer

Mr. Vershaw joined the Company in March 1991 and has held various marketing roles and responsibilities, leading to his acquisition of the Company in August 2007. He also has served on the boards of St. Ambrose Business Advancement, Make-A-Wish, Niabi Zoo, Blue Cross Blue Shield of Illinois Brokers and the John Deere Classic PGA Tournament. Mr. Vershaw received a B.A. in Business Management and Economics from St. Ambrose University. Mr. Vershaw and his wife Sharon reside in Long Grove, Iowa with their daughters Nicole and Anna.

tvershaw@mutualmed.com

Janson Bender

Vice President of Sales and Marketing

Mr. Bender joined Mutual Med in 2006 as a member of our Agent Services team, worked his way up to our Illinois Account Executive, and was most recently promoted to Vice President of Sales and Marketing. He has held an Illinois Insurance license since 2003, and brings with him a wealth of knowledge from his experience in the field where he started as an intern at Northwestern Mutual. He has a double major in Business Administration and Insurance from Illinois State University and resides in Sherrard, Illinois with his wife Stephanie and their three boys, Broderick, Brylan, and Braxton.

jbender@mutualmed.com

Rob Edel

Vice President of Finance and IT

Mr. Edel joined the Company in 2013 as Controller, was promoted to Finance Manager, and most recently was promoted to VP of Finance and IT. He currently serves on the board of Jordan’s Joy. Prior to joining the Company, Mr. Edel spent 3 years at Republic Services in a Controller Development Program, where he held various positions in accounting, operations, sales/marketing, and market growth/development. Mr. Edel received a B.A. in Business Finance/Banking and Management from Waldorf College in 2010. He currently resides in Davenport, Iowa with his wife Miranda, their two daughters Raelynn and Audrey, and their yellow lab Wesley.

redel@mutualmed.com

Phyllis Johnston

Director Operational Support

Ms. Johnston joined the Company in September 1990. Over the past 24 years, Ms. Johnston has held several managerial roles within the areas of processing small and large group new business, quoting, renewals, and customer service. She received an A.A. from Kirkwood Community College. She and husband David live in Blue Grass, Iowa and have two grown children, Dakota and Brittany.

pjohnston@mutualmed.com

Marketing

Marketing

Mutual Med’s friendly sales collaboration team and account executives inform insurance agents, our strategic partners, about Mutual Med’s full line of insurance products and services.
Each contracted agent is assigned an account executive and a marketing representative, who is their primary contact for product training, assistance with group enrollments, and more.
We provide agents with all the presentation materials, literature, forms and other sales tools they will need to succeed on a day-to-day basis. Our account executives can accompany agents to present proposals to clients, so they can explain the complexities of client coverage in easy-to-understand terms.
Whether our agents work with large groups, small groups or individuals, our skilled professionals can give them the guidance they need to sell to their clients as well as manage and retain their business.

marketing@mutualmed.com

Brandon Wilson

Account Executive - Illinois / Eastern Iowa

  • Services all Illinois agents
  • Resolves broker service issues
  • Assists with group presentations/enrollments
bwilson@mutualmed.com

Andy Carlson

Account Executive - South Dakota / Western Iowa

  • Services all South Dakota and Western Iowa agents
  • Resolves broker service issues
  • Assists with group presentations/enrollments
acarlson@mutualmedsd.com

Danny Koch

Account Executive - Lubbock / Midland-Odessa

  • Services all Lubbock / Midland-Odessa agents
  • Resolves broker service issues
  • Assists with group presentations/enrollments
dkoch@mutualmed.com

Phil Seaman

Account Executive - El Paso

  • Services all El Paso agents
  • Resolves broker service issues
  • Assists with group presentations/enrollments
philip@mutualmed.com

JoAnne Lindeman

Internal Marketing Representative

  • Provides marketing support for agents on small group new business and renewals
  • Coordinates appointments for Account Executives
  • Answers questions about new and existing small groups
jlindeman@mutualmed.com

Sommer Hoppe

Internal Marketing Representative

  • Provides marketing support for agents on small group new business and renewals
  • Coordinates appointments for Account Executives
  • Answers questions about new and existing small groups
shoppe@mutualmed.com

Michelle McMullen

Marketing Coordinator

  • Develops agent communication pieces
  • Markets special projects
  • Assists with agent training scheduling
mmcmullen@mutualmed.com

Information Technology

Information Technology

Our professional I.T. Department provides support for Mutual Med and our affiliates in addition to Agents and our internal and external websites.
To prepare our Agents for success, the Mutual Med I.T. Department integrates many years of experience with the latest technology, to create a strong set of tools that serves our Agents needs to manage and service their clients to the highest degree.
support@mutualmed.com

Matthew Bierman

Director of I.T. and Senior Developer

  • Oversees all elements of Mutual Med Technology services
  • Leads development of software featrues for Mutual Med
  • Manages all aspects of the Information Technology department
mbierman@mutualmed.com

Ed Isenberg

Developer

  • Programs elements for Mutual Med websites
  • Provides web support services for Mutual Med employees, agents, and users
eisenberg@mutualmed.com

Jessica Tunnell

I.T. Support/Developer

  • Provides tech support services for Mutual Med employees, agents, and users
  • Assists with developing features for Mutual Med
jtunnell@mutualmed.com

Jordan Enwright

Web Designer

Jordan's Pic
  • Web design services for Mutual Med employees, agents, and users
  • Provides tech support services for Mutual Med employees, agents, and users
jenwright@mutualmed.com

Finance

Finance

Our Finance team is essential to the continued success of Mutual Med, and maintains oversight with regard to compliance and fiscal responsibility within the Mutual Med organization.
Our Finance professionals work closely with new agents, and coordinate with established agencies on behalf of the agent, to get them equipped and ready to achieve successful sales goals as soon as possible. Once our relationship with an agent is established, our friendly Finance personnel work with the agent to ensure that accurate commissions are paid to the agent in a timely and efficient manner.
If you have questions or would like to begin contracting with Mutual Med please contact our Finance Department today.

commissions@mutualmed.com

Lisa Carlin

Senior Accountant

  • Import and process monthly commission statements from carriers
  • Research agent questions and concerns regarding commission payments
  • Process accounts payable and produce monthly financial statements
lcarlin@mutualmed.com

Cindy Kreinbring

Lead Accounting Technician

  • Posts/audits manual commission statements from carriers.
  • Researches commission questions/issues from agents and carriers.
  • Processes agent and Mutual Med contracting; and, handles escalated carrier and Mutual Med contracting issues.
ckreinbring@mutualmed.com

Brittany Johnston

Business Analyst

  • Renewals and Quoting support
bjohnston@mutualmed.com

Kris Jensen

Receptionist

  • Greets clients and agents
  • Answers and directs calls throughout Mutual Med
kjensen@mutualmed.com

New Business

New Business

For large groups, small groups and individual accounts, we help agents ensure applications are completed and submitted to appropriate carriers to achieve the best rate possible for their clients. When applications are submitted, we work directly with the carrier underwriters and sales teams to negotiate rates and process all paperwork to get the client established with new insurance coverage. The New Business Department saves considerable time for the agents, allowing them to sell more. Agents who have found paperwork and account placement time-consuming in the past, enjoy the freedom and convenience of having Mutual Med take care of such a wide array of details.

individual@mutualmed.com

Rose Haggerty

Senior New Business Analyst

  • Obtains small group final quotes for Iowa, South Dakota and Nebraska agents
  • Assists agents when selling final rates
  • Responsible for workflow distribution
rhaggerty@mutualmed.com

Nancy Farrell

Senior New Business Analyst

  • Determines appropriate carriers and plan designs
  • Processes large group quotes and final rates
  • Responsible for rate studies and special projects
nfarrell@mutualmed.com

Jennifer Brown

Quoting Technician

  • Provides quotes from multiple insurance carriers to agents
jbrown@mutualmed.com

Renewal

Renewal

For large and small group accounts, we take the time to quote and compare/spreadsheet multiple carriers to give our agents all the information needed so they can help their client make the best possible decision. Whether that decision is renewing as is, making a plan change, or applying for coverage through another carrier, we help them through the entire process. If the carriers allow rate relief, we will work with those carriers to get the best possible renewal rate for the client. Our renewal staff is also there to help agents through the challenging and sometimes time-consuming process of carrier verification of participation audits. Our goal is to help the agent retain as much business as possible upon each renewal cycle.

renewal@mutualmed.com

Linda Ponsetto-Cinadr

Large Group Renewal Specialist

  • Large group health
  • Large group account verification
  • Manage health care reform help desk
  • Prepare and present Health Care Reform webinars to staff and agents
  • Stay up-to-date with Health Care Reform Issues and Regulations
  • NAHU Health Care Reform Certification
LPonsetto-Cinadr@mutualmed.com

Dawn Menestrina

Renewal Technician

  • Small group UnitedHealthCare
  • UnitedHealthCare of the River Valley renewals
dmenestrina@mutualmed.com

Agent Service

Agent Services

As insurance brokers, we work directly with the agents who contract with us. We consider them our partners. Mutual Med's role is purely support-based. We interact with clients only as agents see fit. We are always here to answer your questions so let us know how we can help you. We answer agents questions and act as their 'back-room,' supplying them with all the applications, brochures and promotional materials they require. We work closely with our Marketing Department, to help our account executives meet the needs of the agents they work with. We also can provide lists of prospects to our agents for clients turning 65 in your area. When difficulties arise, agents come to us as their behind-the-scenes "fix-it" people. We provide agents more time to meet people and generate business. We’re here to make agents lives easier and more productive. Once an agent has a client on board with Mutual Med, we’ll take care of all their questions and concerns, and do whatever research is necessary to arrive at the right solution. Maintaining customer satisfaction for our agent partners and their clients is both our main objective and point of pride.

individual@mutualmed.com

Susan Viviani

Customer Service Manager

  • Oversees individual Marketing team and Individual department
  • Provides marketing support for agents on individual products, quotes and final rates
  • Requests carrier supplies for agents
  • Answers questions about individual business
sviviani@mutualmed.com

Cheryl Canaday

Agent Services Representative

  • Group products questions
  • All related customer care issues
  • Group Enrollment materials
ckcanaday@mutualmed.com

Jerica Smith

Agent Services Representative

  • Services all Illinois agents
  • Resolves broker service issues
  • Assists with group presentations/enrollments
jsmith@mutualmed.com

Theresa Boley

Agent Services Representative

  • Group products questions
  • All related customer care issues
  • Group Enrollment materials
tboley@mutualmed.com

Teresa Gordon

Agent Services Representative

  • Group products questions
  • All related customer care issues
  • Group Enrollment materials
tgordon@mutualmed.com

A History Of Support

Thanks to the vision and guidance of our founder, coupled with our current leadership, Mutual Med has grown from a one-man operation to a thriving firm represented by thousands of brokers. From those early years to the present day, our goal has been to provide our agent partners with unparalleled support. We help them cut through the often confusing red tape that can accompany the insurance process. We are their 'go-to team' for everything from quoting to approvals with all of our quality carriers.